Field Service Engineer
Company DescriptionSyntegon Technology is one of the leading suppliers of process and packaging technology.
At over 30 locations in more than 15 countries worldwide, a highly-qualified workforce develops and produces complete solutions for the pharmaceuticals, food, and confectionery industries.
These solutions are complemented by a comprehensive after-sales service portfolio.
A global service and sales network provides customers with local points of contact.
Syntegon Technology has operations globally and is responsible for the successful expansion of the service business in North America for Packaging Technology.
Job DescriptionPosition SummaryPerforms troubleshooting, preventative maintenance, installation, modification, vision system and particle sensor parameter setup of Automatic Inspection Machines for vials, ampoules, cartridges and syringes.
Support of other types of pharmaceutical packaging and inspection equipment within our I2P division may also be required.
Key ResponsibilitiesSupport Factory Acceptance Testing (FAT) with customers at Syntegon facilities in Japan, Germany or DenmarkoPerform machine installation and support customers with Site Acceptance Testing (SAT)oGuide customers to provide proper samples in order to develop machine vision recipes and achieve defect detection targets with minimal false rejection of accepts.
oTrain customer staff on the operation and maintenance of inspection, packaging and assembly machineoPerform customer on-site preventive maintenance and troubleshooting of machine issue, both mechanical and electrical in natureoMaintain regular communication with customers to ensure proper function and satisfaction of machinesoTeach vision training classes, both at office and at customer siteoPerform PC repairs and upgrades, both at office and at customer siteoPerform troubleshooting phone support on machine operational issuesoGenerate service visit summaries and technical reportsQualificationsBasic Requirements:
Must possess an Associate's degree or 2-year technical college diploma in Mechatronics, Automation, or related field experience.
Preferred
Qualifications:
Having PLC experience is a plus.
Experience with Cognex, Halcon, or other Vision systems is highly desirable.
If you speak or write in an additional language it is a bonus.
Your excellent written and verbal communication skills with the ability to partner with other functions and foster teamwork will be beneficial.
You will excel with strong problem-solving skills and ability to work Independently with flexibility on changing priorities and deadlines.
Your strong mechanical aptitude, with mathematical skills and detail-oriented work style will provide you with the best skillset for the role.
Additional InformationThe welfare of our employees' matters to us.
Therefore, Syntegon offers a generous and attractive benefits package that meets our employees' needs.
Benefits:
401(k) - attractive employer match Health Insurance Dental Insurance Vision Insurance Life Insurance Short- and Long-Term Disability Insurance - Employer paid Union varies Identity Theft Insurance - Employer Paid Education Assistance Program Paid Time Off Employee Assistance Program Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives FIRST Robotics (For Inspiration and Recognition of Science and Technology) AWIM (A World In Motion) By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
All your information will be kept confidential according to EEO guidelines.
NOTE:
All official Syntegon job postings can be found at www.
syntegon.
com.
Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.
Videos To Watchhttps:
//www.
youtube.
com/watch?v=XGR9UcEEGC8 Recommended Skills Attention To Detail Automation Communication Maintenance Mathematics Mechanical Aptitude Estimated Salary: $20 to $28 per hour based on qualifications.
At over 30 locations in more than 15 countries worldwide, a highly-qualified workforce develops and produces complete solutions for the pharmaceuticals, food, and confectionery industries.
These solutions are complemented by a comprehensive after-sales service portfolio.
A global service and sales network provides customers with local points of contact.
Syntegon Technology has operations globally and is responsible for the successful expansion of the service business in North America for Packaging Technology.
Job DescriptionPosition SummaryPerforms troubleshooting, preventative maintenance, installation, modification, vision system and particle sensor parameter setup of Automatic Inspection Machines for vials, ampoules, cartridges and syringes.
Support of other types of pharmaceutical packaging and inspection equipment within our I2P division may also be required.
Key ResponsibilitiesSupport Factory Acceptance Testing (FAT) with customers at Syntegon facilities in Japan, Germany or DenmarkoPerform machine installation and support customers with Site Acceptance Testing (SAT)oGuide customers to provide proper samples in order to develop machine vision recipes and achieve defect detection targets with minimal false rejection of accepts.
oTrain customer staff on the operation and maintenance of inspection, packaging and assembly machineoPerform customer on-site preventive maintenance and troubleshooting of machine issue, both mechanical and electrical in natureoMaintain regular communication with customers to ensure proper function and satisfaction of machinesoTeach vision training classes, both at office and at customer siteoPerform PC repairs and upgrades, both at office and at customer siteoPerform troubleshooting phone support on machine operational issuesoGenerate service visit summaries and technical reportsQualificationsBasic Requirements:
Must possess an Associate's degree or 2-year technical college diploma in Mechatronics, Automation, or related field experience.
Preferred
Qualifications:
Having PLC experience is a plus.
Experience with Cognex, Halcon, or other Vision systems is highly desirable.
If you speak or write in an additional language it is a bonus.
Your excellent written and verbal communication skills with the ability to partner with other functions and foster teamwork will be beneficial.
You will excel with strong problem-solving skills and ability to work Independently with flexibility on changing priorities and deadlines.
Your strong mechanical aptitude, with mathematical skills and detail-oriented work style will provide you with the best skillset for the role.
Additional InformationThe welfare of our employees' matters to us.
Therefore, Syntegon offers a generous and attractive benefits package that meets our employees' needs.
Benefits:
401(k) - attractive employer match Health Insurance Dental Insurance Vision Insurance Life Insurance Short- and Long-Term Disability Insurance - Employer paid Union varies Identity Theft Insurance - Employer Paid Education Assistance Program Paid Time Off Employee Assistance Program Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives FIRST Robotics (For Inspiration and Recognition of Science and Technology) AWIM (A World In Motion) By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
All your information will be kept confidential according to EEO guidelines.
NOTE:
All official Syntegon job postings can be found at www.
syntegon.
com.
Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Decatur, Oldsmar, Raleigh, New Richmond, Minneapolis and Allendale) prior to the job offer.
Videos To Watchhttps:
//www.
youtube.
com/watch?v=XGR9UcEEGC8 Recommended Skills Attention To Detail Automation Communication Maintenance Mathematics Mechanical Aptitude Estimated Salary: $20 to $28 per hour based on qualifications.
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